I’m constantly overwhelmed with no broken arms, and just 1 day a week for someone to come in and “reset the mess” is incredible. You should probably talk with his wife and have the “this person is giving you time to do things that prioritize your family” talk, because some people can feel cleaning service is admitting failure in keeping up their home. (Also her talking with the kid about not treating this as an excuse to be messy isn’t bad either)