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Supervisor194 ,
@Supervisor194@lemmy.world avatar

I truly do not know. I was using Budget, my truck was in the shop and two days’ rental was going to be $142. Two hours after reserving it my mechanic tells me he’s going to have me done today - so I cancel the reservation.

Because I chose “pay now” rather than “pay later”, I’m charged a $150 cancellation fee on a $142 rental (the fee posted on the website - $50 - is not for “prepaid” “same day” cancellations - not that the website told me this anywhere obvious, of course).

So I literally would have done better financially to drive the fucking thing around for two days for no good reason.

Protesting to customer service gets me a resounding “go fuck yourself.”

I’m now open to suggestions, I was using Budget because they had the best prices of what remained to me, but never again.

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