Since February the Uber Driver app has had a bug where elements from the “not in a trip right now” UI state render over top of the “in a trip and navigating” UI state.
It means that the user can’t see the text for the next turn, and also can’t see the direction of the next turn.
However there’s a workaround because they can see the distance to the next turn and once they’re close they can see which way route line goes.