I didn’t like their service, so I cancelled my account and deleted it like I always do. Not sure why others delete their accounts. Edit: How ironic that they were sued for violating privacy lol.
It looks like it was legal but free, but it had most then-recent stuff until they went subscription. I guess I just assumed it was illegal like similar sites at the time lol. Still though same principle, they charge I stop.
Remember mangarock? When mangadex was buggy and relatively small, mangarock was site where you could read manga for free, now it’s the same as crunchyroll but for manga
Partly cause I’m too lazy to go find my wallet and party because of these things I use virtual cards like privacy.com. I did for crunchy roll and I’m pretty sure Icanceled by killing the card
I really wish government would crack down on this. Every regulatory entity should be on this because it’s nearly impossible to actually get your data deleted. Let alone even send a request without hurdle or hassle.
And everyone is like ya no this is all fine privacy buy iPhone… *flips water bottle
Even though I agree that the piracy-route is easier and more comfortable, it’s good that account deletion isn’t as straightforward as a single button on the account page, without further verification. I certainly wouldn’t like to lose my Steam library just because my Steam account details were leaked once. A second and maybe even third separate step being necessary is smart for anything that involves a substantial amount of money.
If a website has a German version, try using that. By law every web page here must have an (pretty much) directly findable button to cancel your account. Even when you are logged out. It normally is positioned in the footer of the page. Search for “kündigen” on the page and fill in the form.
Note that not all pages still do this. But normally even just threatening to sue should add it, as they really wouldn’t be able to go against this in court. Tho crunchyroll does not seem to have this. Maybe I should create an account and do some trolling.
Or just use GDPR and write a cancellation mail. I am pretty sure in most countries they need to accept it. Do not forget to add a deadline of a few business days.
This is about account deletion, not cancellation. But cancellation is also a fun topic in its own right. I don’t know about Germany, but cancellations are a solved problem here in Austria, even accounting for shady business practices. 3rd-party services exist that fully automate the cancellation process for most cases. They email the company, send another reminder email, store the email server response as evidence for court, and submit a complaint to the responsible Schlichtungsstelle, which then light a fire under their ass to cancel your service. If they’re retarded enough to not cancel your service, then you can always take them to court with the stored evidence.
Most piracy websites don’t need accounts to pirate content. You don’t need to delete accounts if you don’t need accounts. Therefore, account deletion is a zero step process for the average pirate, compared to Crunchyroll’s eye-watering 13 steps. So yeah, I think this is related to piracy.
Not really, it's more internet in general. And if we look at social media, they have accounts as frustrating as crunchyroll to fully delete but without anything to pirate.
Like it's a fair complaint but, to be fair
If you're trying to delete your account you're already going to a different provider (in this case, piracy), so it's not like you would've happily come back to Crunchyroll just because they let you delete your account easier.
This only skips step 1 – 5 for Crunchyroll. You still have 8 steps to go. Nevermind, they’ve got email addresses for privacy inquiries, hidden beneath their infinite scroll anime overview, in the “Your Rights” section, behind the “this page” link. Although I wonder whether they force you to go through their painful process nevertheless.
That will stop billing but not remove your personal data from the providers database. Worse if your account then gets banned dispute resolution will be harder.
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