I find BBC’s coverage quite impartial, even though a lot of their human side of the stories is from Israel.
There are also plenty Of Western media outlets who are trying to depict both points of view in this conflict which is admirable, but I presume the media in the US is more opinionated.
I also think what Hamas did was horrendous, but I know that the answer of Israel is not the solution either, and it is a pity just because politics and religion so many innocents from both sides have to suffer.