The food quality is slightly down in my opinion but that’s because he went to a safer food model.
I have a friend who works at Starbucks who’s excited about the changes. He’s a manager in Las Vegas. If he does the same at Starbucks, he pushes for internal promotions. The goal was 95% of promotions were internal.
I don’t go to Starbucks often. The coffee is expensive. The stores are unwelcoming and I don’t like their coffee much.
I avoided chipotle after the food safety issues but tried it after he said he fixed it. I go 1-2 a month now