What bothers me about the tech illiterate (and I do consider it a kind of literacy) is that I wasn’t taught it by anyone. Unlike reading, which is skill which requires explicit education, tech literacy insofar as UI navigation to me indicates a fundamental lack of curiosity or inquisitiveness. Half the time when customers call, I don’t know where to find the thing in the UI - I just remote in and menu what sounds right until it’s there. We’re immersed in technology, it’s no longer possible to function adequately without it, yet somehow a very large portion of the population is so disinterested in the near literal magic in front of them that they can’t be assed to learn the first thing about how to use it.
I don’t make anyone feel bad for not knowing something. I try my hardest to be supportive and teach them how it works. But 99% of the time they don’t care and just want the thing to start working. So yes, I will judge people for lacking the bare minimum of curiosity which would ordinarily drive them to already know how this works in the first place.
And ironically, I seem to have avoided making my sisters be this. I was the “tech” guy in my family, and they’d ask me to do everything for them until eventually I told them I would give them tips and nothing else. They learned how to do everything themselves really quick lmao.