Almost like people with more money than sense can outvote everyone else.
How do you even count "people who didn't buy product X"? There could be millions more, either out of revolt or sheer disinterest, but that just doesn't matter for the companies selling a product. The only votes that end up counting are the ones from people buying.
People really need to drop that saying, because the market was never a democracy and it will never be. Hell, companies can even ignore the paying customers to do something else entirely because the ones who have the most money are the investors.