My issues with apple are mostly around repair. Cost of first party repairs and active fighting against user or third party repairs.
My iPhone got some water damage, and now faceid doesn’t work. Because it’s water damage, they won’t even do the “faceid repair” for like $200, they’ll only replace the device for $550. Like most parts on the phone it’s paired to the phone, so it’s impossible to salvage a part and do the repair myself.
So I’m here with no faceid for like a year because I don’t want to pay them that much for the repair (might as well get a new phone at that point) and I don’t want to buy a new iPhone and reward apple for this bs.
If I do buy another iPhone eventually, I might just give in though and play their fucking game fully and just buy the applecare. Just fully go in on the fact that I’m subscribing to the iPhone experience, not actually owning anything.