Anyone who had a bookmark set to their webmail years ago will need a younger person to fix it. Same with anyone who had Outlook, Thunderbird, whatever configured for them will have to start using webmail. If someone doesn’t have younger family in the area they will be fucked. My own mother gets thrown way off by the slightest changes.
I’m not apologizing for boomers never investing in actually learning how computers work (for some, they’ve had decades of time). Just illustrating some of the hurdles.
My father was a mechanical engineer with fucking patents. I’m convinced he could have learned much more than he did. He just relinquished any notion that he could and that then played out. How many times did I tell him to click on the Apple menu only to have him ask (yet again), “What’s that?”