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jarfil , 27 days ago It’s not a 20% failure rate when the chatbot routes calls to a human agent whenever it’s more than x% unsure about what to say. AI solutions still get the 80% “bottom of the barrel” menial tasks perfectly well.
It’s not a 20% failure rate when the chatbot routes calls to a human agent whenever it’s more than x% unsure about what to say.
AI solutions still get the 80% “bottom of the barrel” menial tasks perfectly well.