On the one hand, enabling non-technical users to use technical things is an incredibly fantastic expansion of their possibilities and what they can do.
On the other hand, personally I wish computers in particular (including smartphones) were harder to use.
There are two reasons for that:
Requiring a minimum effort to learn how to use the internet is a great idiot filter. Being online (or, going back further, on FidoNet or a BBS) used to mean that the person in question has demonstrated at least rudimentary reading and comprehension skills. But what’s more important is that it also makes the experience of being online - or using a device in general - ‘worth’ more to that person - much as a thing that cost something is often treated better that the exact same thing for free.
I blame easy-to-use smartphones for a lot of ignorance in other places. The expectation that every idiot can press a few buttons and instantly get what they want is in many ways a dangerous mindset. Case in point - in the two years that our oldest kid (I truly love her, but sometimes …) has had her driving licence, she’s slashed four front tyres on kerbstones, drove around with the brake warning light on for at least two weeks, nearly ripped away the front bumper twice, and drove through a major city with a flat tyre. I shit you not. And according to her it’s all the car’s fault, because a) it hasn’t got 360° cameras for parking, and b) it’s supposed to tell her everything that’s wrong and where to have it fixed. In short, she has no idea how a car works, and she doesn’t care, because her expectation is that it should all magically fix itself just as on her phone.
Finally, as any software developer will be able to confirm, “make it idiot-proof and the universe will invent a better idiot.”