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technology

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Twitter Blue accounts fuel Ukraine War misinformation (www.bbc.com)

Several Twitter accounts with paid Blue subscriptions have promoted false and misleading claims related to the Ukraine war. These include posts alleging that weapons sent to Ukraine were used in French riots, that Ukraine runs “baby factories” harvesting children’s organs, and that Ukraine accidentally launched the missile...

Email is the oldest Federated service.

I was struggling to wrap my head around how federated social media works until I realized that email has basically been doing the same thing for 30 years. Different email servers are like instances of a federated network. You can send emails to people from within a single server or you can send emails to people on any other mail...

Creative Good: Why customers don’t want chat bots (creativegood.com)

The author argues that customers do not actually want chat bots for customer service, contrary to what companies claim. Chat bots can only handle simple, routine queries, but for complicated issues customers want to speak to a human representative. Companies are pushing chat bots to reduce costs and increase profits, without...

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