depends on context of what youre trying to do. just because it has failed once means its failed in the history of all games.
take for a old major game for example that is one of the progenitors of microtransactions maplestory. back in 2020/2021, nexon in Korea did some underhand shit, and whales in the game collectively created a round table to demand changes to the game and succeeded. result of all the underhanded shit caused a 9 million dollar lawsuit and fundamentally changed aspects of the game. On the Global server, a user was about to hit level 300 (the current cap) and the company advertised his stream, instead of hitting 300, he spent 45 minutes ranting about how broken the game is, then logged off without leveling with a 20k viewership on twitch. 2 days ago they push out a notice adressing that they are trying to change a lot of the longstanding problems that the rant adresses directly.
never say it never works, but it can, but doesnt always work.