I should clarify that people at the time of tng airing complained about the look of the series in general with the touch screens and carpets and stuff.
Rod at the time of TMP did imply the Klingon ridges were a retcon but it was never confirmed, and it’s unclear how we’re supposed to interpret the augment virus now with SNW reverting to the TMP/TNG look.
Personally I’d love for Kor, Kang, or Koloth to make an appearance without ridges in SNW.