I believe when the marketers invaded publishing around 2012 and started teaching us "rapid release" and "dictate for MOAR WORDS!" we began to lose the community and look upon everyone as someone to market to. Now that social media is fragmenting and communities are losing homes, there's no sense of support, no holding up one another so none of us drown.
The widgetization of books has turned all of us into producers of widgets, not people who pour our essence into our stories to share.