The gist of it is that LMG released their (massively overpriced, heavy, poorly engineered, and low capacity) “tech” backpack. And the first wave of buyers realized there was no warranty and questioned that. For context, it is incredibly common for any backpack in that price tier or above to have basically a no questions asked lifetime warranty (with the general idea that if you care enough to file a claim with Osprey or whatever, you are a big enough fan that you’ll probably buy another one anyway).
On the WAN show (I am not sure if it was that week or the next one), Linus spun up some sob story about how warranties aren’t fair because if he dies then his family will suffer for having to deal with that. And then he (and to a lesser extent Luke) started rambling about how written warranties aren’t worth anything anyway and you should just trust individuals… who were telling you to not trust them a few weeks back and are now talking about how they can’t commit to any written policy because they might die some day.
This went on for a few weeks and led to the infamous “Trust me, bro” meme/middle finger. Eventually led to (Computer Jesus at) Gamers Nexus dedicating a large part of a news update to explain why consumers SHOULD want a written warranty and that, going forward, they would be treating LMG as just another company even though they were friendly with Linus and the staff because they weren’t satisfied with how much they felt they needed to tiptoe around the bullshir. And GN even explained why they initially didn’t have a warranty on their screw drivers (?) but that they are now extending all existing purchases to have the same coverage as their mod mats and the like. I assume Rossman also went to town in between ranting about libertarian bullshit and how mean New York is and it is probably worth a listen. When he stays in his lane, Rossman is awesome for consumer rights.
And, for what it is worth, LMG did eventually do a written warranty for the backpack (and I think screwdriver?). But it was very much a “kicking and screaming” situation that highlighted that LTT will pretend they are pro consumer and “fighting for your rights” right up until it affects their bottom line. At which point they will spin sob stories and try to convince fans to actively not want what few consumer protections there are.
Can’t be arsed to look up which WAN shows involved Linus ranting but here are the GN videos. Obviously I am inherently biased toward those because… I care more about my rights as a consumer than what some whiny millionaire wants.