Question free returns as in even if you’re clearly in the wrong; purchased an item, throughly destroyed it, returned for a full refund. The seller gets to shut up and eat that cost because amazon already gave the customer their money back and isn’t interested in hearing your claim as a seller.
This is why you can only find random ass bramd names you’ve never heard of throughout 99% of Amazon. Seller’s refuse to be treated this way. (or at least anyone with anything actually worth purchasing)