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CrowdStrike offers a $10 apology gift card to say sorry for outage | TechCrunch

cross-posted from: lemmy.world/post/17924644

CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several peoplewho say they received the gift card, as well as a source who also received one.

On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes “the additional work that the July 19 incident has caused.”

“And for that, we send our heartfelt thanks and apologies for the inconvenience,” the email read, according to a screenshot shared by the source. The same email was also posted on X by someone else. “To express our gratitude, your next cup of coffee or late night snack is on us!”

Dirk ,
@Dirk@lemmy.ml avatar

Wow, just imagine …

Our company lost millions of Dollars and we weren’t able to produce for over a week, but at least one of our employees can get an extra soft drink or two on next food delivery.

Is this an out-of-season April Fool’s joke?

Viking_Hippie OP ,

And here’s the kicker: some of the recipients are reporting that the gift cards have been canceled!

It’s one thing to get an insultingly crappy apology gift. To have even THAT rescinded, though? That’s a kick in the genitalia to go with the slap in the face!

justsomeguy ,

When I was an intern in IT in the olden days a manager once decided to send an apology gift to every single employee for his botched project. It was a switch from analog phones to VoIP with Skype that really wasn’t so complicated but left a bunch of people without working phones for days. The gift? A snickers bar in a big paper bag with a sticker on it. I had to put three hundred stickers on those bags and then hand them to people who were very confused to find a tiny snickers in them. Now they told me to hand it out with a smile and tell them we’re really sorry but I’d hand them out with my best I’d-really-rather-be-somewhere-else-face and say “trust me, nobody finds this more stupid than me.”

Fester ,

https://lemm.ee/pictrs/image/ed51fb82-014f-4fc3-9e0f-06e447633967.gif

CMDR_Horn ,

$10 Uber eats…so service charge and tip would mean you end up having to use your own money as well. Good job fucking morons

Carighan ,
@Carighan@lemmy.world avatar

I mean, come on, this has to be someone taking the piss internally. There’s no way anyone working in public relations or marketing could be this stupid. Not even the boss of marketing would be this utterly idiotic.

Unless this was something the COO sent out on their own without consulting anyone doing actual work in the company, this has to be someone sticking it to the bosses by also pulling this stunt.

cybervseas ,

You’d hope they have a crisis PR firm guiding them through this. I guess not?

Maalus ,

This is 100% legal stuff. As in “why are you suing us, you accepted our apology and the compensation”. Probably won’t hold up anywhere, but gets them something to try in court.

madcaesar ,

Sometimes giving nothing is better than giving spit.

Crackhappy ,
@Crackhappy@lemmy.world avatar

Not for blowjobs.

DontTreadOnBigfoot ,
@DontTreadOnBigfoot@lemmy.world avatar

Hawk tua

Lost_My_Mind ,

Now in the middle ages, people would call for their head on a pike. Maybe today we’re more civilized. Maybe we only call for their testicles on a pike?

PrincessLeiasCat ,

One of my good friends has been stranded across the US while on a work trip for 3 days. He just got home today.

No free coffee offer that I know of, yet.

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