This is definitely an after-COVID thing. Pick hours and stick to them. Case-in-point – local Pho noodle place that advertises closing at 10pm, usually closes by 9pm, but they really want you to come by 8:30pm to pick-up your carryout.
If you are tired – post new hours. If you found new meaning in life – post new hours. If you are having trouble finding staff – post new hours.
Instead, I have to play this guessing game of when they close. My wife gets home at 9:30pm, so I’d rather not be picking up at 8:30pm (or being called back to please rush over to grab the food fast).