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intensely_human , 10 days ago The customers get pissed as the wait and delivery times increase. Escalations to management increase. One rule I try to remember is that overserving Customer A means underserving Customer B. This is also true for traffic, where being overpolite to the person in front of you means screwing over the people behind you.
The customers get pissed as the wait and delivery times increase. Escalations to management increase.
One rule I try to remember is that overserving Customer A means underserving Customer B.
This is also true for traffic, where being overpolite to the person in front of you means screwing over the people behind you.