You can not be forced to give up legal rights in a contract in the USA, and anytime an arbitration agreement in the US is pushed out onto the public like a big ol’ turd by the @55holes 5h!tting on us from up high, we have the legal tight to opt-out. This usually only lasts for a limited amount of time, typically 30 days after “agreeing” to the new TOS, and the process has to be done manually, like with an email or actual letter. Yes it’s a pain, they design it that way so less users will do it. But it can be done.