Never had a package get stolen before, but if I ordered something expensive I have it sent to the Amazon locker about 5 min away. Last year I needed an ironing board, I went to Walmart, Target, Bed Bath and Beyond, and Roses. The only ironing board I found was at Bed Bath and Beyond for $120. I bought my ironing board on Amazon for $25 and it arrived the next day, also I didn’t have to pay shipping because of prime. I have prime, but I cut Netflix when I got it. Now I get my packages faster, with free shipping, and I get Prime Video.
Recently I bought a new foam mattress and they brought it to my house, unboxed it, put it on the bed frame, and took the old one away. This cost me $200 and I had free shipping with Prime.
Hate on Amazon all you want, there are plenty of reasons, but they’re doing the business better than big box stores which had already driven most small businesses out years ago.