_stranger_ , 10 months ago

Worked in a call center once connecting terminally Ill old people to nurses (a specialized aska nurse line essentially).

My job was just to call people who needed a call back and then hand them off to a nurse when they answered the phone. I’m talking like 15 seconds of phone time with these people on average.

The shit I heard in those 15 seconds was wild.

“Can’t talk, I’m on the other line with Jesus” was one of my favorite dark replies from a person with essentially terminal COPD.

But there were plenty of “I lived a bad life, I know why this is happening to me” type digressions.