Apple absolutely can do some great things, but I cannot overlook their anti-consumer practices towards the right to repair. The fact that aftermarket parts have to reuse a chip for the sole reason of marking the serial number the same as the original is ridiculous and should be illegal.
Also Apple devices are only more “private” in the sense that the prevent third parties from collecting your data (don’t get me wrong, this is great), but then proceed to go and collect the same data for their own uses instead.
Another baffling thing I found is that you can’t transfer files from the device if iCloud is enabled? That’s fucking crazy to me. I get that it’s not a common thing to do but I had multiple customers ask how they’d get something off, and the answer was to slowly download it from the cloud, if it was something that happened to be backed up.