who on earth is listening to hi-res wireless audio and not a song off of Spotify, YouTube, etc?
The decision not to include hi-res audio support out of the box is more baffling when you learn that Apple Music in its basic package offers high-quality lossless audio for streaming. Why have this, and make your users jump through extra hoops to take advantage of it?
To answer your overall question, I am one of the Apple dislikers and with me it comes down to openness and customizability (I like to tinker with my electronics and computing devices, and I can do that much better with an Android device), and not wanting most of my money that I spend for the product I’m buying to go to marketing.