Personally, I’ve had terrible luck with Seagate drives, and the subsequent warranty process. I sent a 12TB Ironwolf back for bad sectors in July and I still don’t have my replacement. They shipped me one once, but UPS sent it back because it didn’t have clearance to cross the border into Canada. I spent hours on the chat getting bounced around, I could find no phone number to call. The experience has been awful. I’ve had other bad experiences with Seagate in the past but the price on the Ironwolfs was so good, but now I really wish I had just got some WD reds or something. I got 3 left in my QNAP and i am praying another doesn’t fail before I get this replacement or my array is toast.