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dichotomiker , (edited )
@dichotomiker@dresden.network avatar

Smartwatch won't connect via bluetooth anymore

My mom tries to pair her smart watch and her phone. But every time she enters the correct validation code in her phone, the watch denies the .

  • her watch is a Suunto Peak 9 Pro
  • Smart phone is some Shift Phone 5 on Android <edit>8</edit>
  • watch and phone have been factory reset
  • app has been reinstalled
  • watch to the latest firmware
  • phone bt cache and data have been deleted
  • phone network data has been reset
  • the watch can connect to another phone
  • her phone can connect to other bt devices

Any suggestions? What are we missing?
@android

Kanzar ,

Have you tried adding in the Suunto app, not directly from bluetooth settings?

There’s some discussion of odd pairing issues here: forum.suunto.com/topic/9240/…/32

dichotomiker OP ,
@dichotomiker@dresden.network avatar

@Kanzar Thanks for your advice. I know this link already, but we will try connecting via app once more.

dichotomiker OP , (edited )
@dichotomiker@dresden.network avatar

@android I used

adb logcat

and pinned it down to the error message

bta_gattc_mark_bg_conn unable to find the bg connection mask for: [...]

It matches well to this espressif issue: https://github.com/espressif/esp-idf/issues/5395
However, I don't know whether is involved in at all..

JohnfromParis ,
@JohnfromParis@mastouille.fr avatar

@dichotomiker @android
I encountered a similar problem with smart jewels. The app would only connect the device to BT after validation from a database on the manufacturers website. Since it was closed down connection has become impossible and our stock of jewels is scrap.

dichotomiker OP ,
@dichotomiker@dresden.network avatar

@android I should mention it paired before the firmware upgrade

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