The article says it happened on a Friday, so it makes more sense now, but Christ, that’s terrifying.
It sounds like it was just a perfect storm of shitty circumstances: Happened at a bad time, in a part of the office that’s underpopulated, not near the main aisle, etc.
I work in a kitchen, people tend to be fairly negative and miserable. The leadership above me is untrustworthy and mostly concerned with their own trajectory. I say I don’t particularly care because I would not choose to associate with them if I had a choice. This doesn’t mean I don’t help people at work or look out for folks, though I do the same for people outside of work I don’t personally care about. I’m not sure if that makes sense, but you don’t have to care about a person individually to treat them with human kindness.