I keep hearing like they didn’t really do shit. When Uber did a fuckton.
1 - Reputation. If a taxi driver was a racist POS, literally nothing I can do.
2 - Agreed upon fare. You literally see a estimate of the cost. I had a taxi add extra fees the moment I sat in the car.
3 - GPS. The route on your phone is the same route they follow. How many times have taxis went on a fucking joyride to rank up more money?
4 - See when the ride is coming. “Cab will be there in 15-45 mins.” Never fucking shows up.
5 - Automatic payment. How many fucking CC machines didn’t work so they forced you to pay cash?
I can go on and on.
But to say some tech bro slapped some tech jargon onto taxis and became rich is disingenuous to all the innovations they’ve done to unfuck the taxi industry.