You’d think so, but people can be downright cruel to those they think are ‘under’ them, and guess what every person working a job that can’t get them fired (so no business-to-business contacts) is to them?
I remember working in a customer facing role when I was a teen, and occasionally had to tell people the place was closed due to weather. They would accuse me of being everything under the sun and personally on a vendetta to make their lives miserable… and there was nothing I could do about it aside from calling the police if they actually started making threats.